Terms of Service

By accessing or using Hypershop's services, you agree to be bound by these terms and conditions ("Terms"). The Services are owned and operated by Hypershop ("we", "us", or "our").

1. Account Terms

You must be 18 years or older to use this Service. You are responsible for maintaining the security of your account and password. We cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. We reserve the right to terminate accounts, remove or edit content at the company's discretion.

2. Account Termination

We reserve the right to terminate or suspend access to our Services immediately, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of the Terms. Upon termination, your right to use the Services will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. The user's account may be terminated for violations of our terms of service.

3. Description of Service

Hypershop provides an AI-powered shopping assistant platform that enables businesses to enhance their retail experience through interactive chat, intelligent search, and analytics capabilities. Our services include, but are not limited to:

  • AI-powered customer support and chat functionality
  • Product search and recommendation systems
  • Analytics and reporting tools
  • Integration with existing e-commerce platforms
  • Customer behavior analysis and insights
  • Personalized shopping experiences
  • Real-time performance monitoring

4. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you agree to our collection and use of information in accordance with our Privacy Policy. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing personal data.

5. Intellectual Property Rights

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by Hypershop or its licensors and are protected by intellectual property laws. You may not modify, reproduce, or distribute our content without our explicit permission. Any feedback, comments, or suggestions you may provide regarding our services is entirely voluntary and we will be free to use such feedback, comments, or suggestions without any obligation to you.

6. User Obligations

When using our services, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Attempt to gain unauthorized access to our services
  • Use our services for any illegal or unauthorized purpose
  • Transmit any harmful code or malware
  • Interfere with or disrupt the integrity of our services
  • Attempt to probe, scan, or test the vulnerability of our systems
  • Impersonate any person or entity or misrepresent your affiliation

7. Payment Terms

Certain aspects of our services may require payment. You agree to pay all fees and charges associated with your account on a timely basis. All payments are non-refundable unless otherwise specified in our refund policy. We reserve the right to modify our pricing with reasonable notice to you. Continued use of our services after any price changes constitutes your acceptance of such changes.

8. Limitation of Liability

To the maximum extent permitted by law, Hypershop shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services. This includes, but is not limited to, any loss of profits, data, use, goodwill, or other intangible losses resulting from your use or inability to use our services.

9. Modifications to Service

We reserve the right to modify or discontinue our services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of our services. We may also update these Terms of Service from time to time, and your continued use of our services constitutes acceptance of any changes.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Hypershop operates, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of this jurisdiction.

11. Contact Information

If you have any questions about these Terms of Service or need to report a violation, please contact us at support@hypershop.ai. We strive to respond to all inquiries within 24-48 business hours.

Last updated: January 2025