Privacy Policy

We respect our users' privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Hypershop ("we", "us", or "our") collects, uses, and safeguards your information when you use our services, including the "Services" and any related applications or websites.

1. Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Information: Name, email address, and contact details when you create an account or contact us
  • Business Information: Company details, website URLs, and business contact information
  • Usage Data: Information about how you interact with our platform, including chat interactions, search queries, and feature usage
  • Technical Data: IP addresses, browser type, device information, and cookies
  • Analytics Data: Performance metrics, conversion rates, and user behavior patterns

2. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining our services
  • Personalizing and improving the user experience
  • Processing payments and transactions
  • Analyzing and optimizing platform performance
  • Communicating with you about our services
  • Complying with legal obligations
  • Detecting and preventing fraud

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data storage facilities
  • Employee training on data protection

4. Data Sharing and Third Parties

We may share your information with:

  • Service providers who assist in operating our platform
  • Payment processors for handling transactions
  • Analytics providers to improve our services
  • Law enforcement when required by law

We do not sell your personal information to third parties.

5. Your Privacy Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Export your data
  • Withdraw consent at any time

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our platform. You can control cookie preferences through your browser settings.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. International Data Transfers

Your information may be transferred and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@hypershop.ai

Last updated: January 2025